Terms of use of this site and our Data Processing Policy

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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What’s in these terms?

These terms tell you the rules for using our website www.cleggssolicitors.com (our site).

Who we are and how to contact us

www.cleggssolicitors.com is a site operated by Cleggs. The firm is authorised and regulated by the Solicitors Regulatory Authority (SRA 45127) and our registered office is at Apex Court, Ruddington Lane, Wilford, Nottingham NG11 7DD. Our VAT number is 116 724284

To contact us, please email mail@cleggssolicitors.com or telephone 0115 977 5877.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Data Protection Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Privacy Policy, which sets out information about privacy on our site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We may update and change our site from time to time, and we may suspend or withdraw our site. Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You must keep your account details safe. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to legal advice on which you should rely. You must obtain our professional advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of business.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

  • You may link to our home page, provided you do so with our permission, and in a way that is fair and legal and does not damage our reputation or take advantage of it.
  • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  • You must not establish a link to our site in any website that is not owned by you.
  • Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
  • We reserve the right to withdraw linking permission without notice.
  • If you wish to link to or make any use of content on our site other than that set out above, please contact mail@cleggssolicitors.com.

Which country’s laws apply?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Our trade marks are registered

Cleggs is a trade mark of Cleggs Solicitors. You are not permitted to it without our approval, unless they are part of material you are using as permitted in accordance with these terms and conditions.

Our data protection policy

This policy explains our data processing practices, how we comply with applicable data protection laws, and your options regarding the way in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing, please contact us at mail@cleggssolicitors.com.

We are a data controller for the purposes of the General Data Protection Regulation 2018. We are registered with the Information Commissioner’s Office.

On our site, you can contact us and request information. The types of personal information you provide us with on these pages may include name, address, telephone, and email address.

We use your information to communicate with you. We will not disclose your personal data to other organisations, unless required for the provision of our services or required by the law. Sometimes we may need to give information to our agents and subcontractors for the purpose of providing legal services. In these circumstances we always ensure that your information is held securely.

We will use all reasonable efforts to safeguard your personal information. However, the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you, or to you, via the internet. Accordingly, please keep the amount of confidential information to a minimum and we will do the same when we reply.

Our website uses Google Analytics to monitor user activity. Cookies are stored on your computer to collect information about the general use of the site. This is statistical data about users’ browsing actions and patterns, and does not identify any individual. We use this information to improve the content and the user experience of the Site.

In accordance with the Privacy and Electronic Communications Regulations 2011, we provide users with the opportunity to control the use of cookies on this Site. You may refuse to accept cookies by clicking “Decline” within the footer of the Site. Any cookies you accept can be deleted from your computer.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All of  our employees and data processors that have access  to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We have systems that protect our clients and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us trace and prevent fraud and manage your accounts, or check your identity to prevent money laundering.  With regards to money laundering checks we obtain documentation from you but also use a third party who carry out a variety of electronic checks to identify you.

For any enquiry or concern about our privacy policy, or to request access to your personal data please contact our Data Protection Officer at mail@cleggssolicitors.com.

Under the General Data Protection Regulation 2018, you are entitled to request a Subject Access Request. We will then have to provide you with a readable copy of the personal data, which we keep about you, within 30 days of receiving your request.  Evidence or proof of your identity (for example, a passport or driver’s license and current utility bill) will be required before any processing of such a request begins.

Privacy policy

We collect certain information or data about you when you use this website.

We collect:

  • questions, queries or feedback you leave, including your email address if you contact us
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on
  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

This data can be viewed by authorised people in this organisation to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • allow you to access our services
  • provide you with information about local services if you want it
  • Where your data is stored
  • We store your data on secure servers in the European Economic Area (EEA).

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in every email.

Contacts database

We are committed to safeguarding the privacy of contacts held on our Contacts Database.

The information we collect

Data is collated from various sources, including:

  • contacts made by employees during the course of their business
  • information arising from the application forms on our website
  • requests from individuals to be added to our lists
  • responses to invites to seminars and other events

How we use this information

Information about you is held on our contacts database. You may at any time request to see and amend this data; if you would like to do so, please contact mail@cleggssolicitors.com, or write to us at Apex court, Ruddington Lane, Wilford Nottingham NG11 7DD. Information is used for mailing updates, invites to events, and for collating general marketing information for strategic purposes. If information is used for the latter purpose, it will be used in such a manner that your anonymity is guaranteed. All our staff, and any third parties we engage to process your personal information, are obliged to respect the confidentiality of your information.

You are allocated to mailing lists according to either a) your own requests or b) our belief as to which of our services would be of relevance and importance to you. At the bottom of every mailing we send out, we offer you the opportunity to opt out of any future mailings of that type, or indeed, request to be completely removed from our contacts database.